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Patient Access Representative

Kforce has a client seeking a Patient Access Representative in Columbia, Illinois (IL). Responsibilities:
Is cross-trained in all aspects of registration and scheduling
Excels on the hospital registration and multiple ancillary computer systems
Registers, verifies insurance, checks insurance eligibility, verifies authorization as needed, scans and retrieves documents in the Activefax system
Processes inbound and outbound calls in a consumer focused, appropriate and timely manner
Obtains necessary demographic information
Scheduled appointments
Financial clearance. including pre-visit collection
Provides timely and accurate non-clinical customer service
Accurate data entry and integrity of the electronic medical record
Cross sells other services as appropriate
High School diploma or GED/equivalent
1-5 years' experience in Healthcare industry
Customer service experience a plus
Microsoft Office knowledge
Exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation Type: Hours


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